VaidyaPlus (“we”, “our”, “us”) values your privacy and is committed to protecting your personal and clinic data. This Privacy Policy explains how information is collected, used, stored, and protected when you use the VaidyaPlus Android Application and Website (collectively referred to as the “Service”).
By using VaidyaPlus, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) User Account & Login Information
- Name
- Mobile number
- Email address
- Password (stored in encrypted form)
- User role (Admin, Doctor, Therapist, Receptionist, Pharmacy, etc.)
b) Clinic & Patient Data
- Patient name, age, gender
- Appointment details
- Treatment, therapy, and prescription records
- Billing and payment information
- Clinic profile details
c) Usage & Analytics Data
- App and website usage statistics
- Device information (device type, OS version)
- Log data for performance and error monitoring
This data is collected only for analytics, performance improvement, and service optimization.
2. How We Use Your Information
We use collected data to:
- Provide and manage user login and secure access
- Enable appointment booking and patient management
- Generate reports and dashboards
- Improve app and website performance
- Provide customer support and technical assistance
- Ensure system security and prevent unauthorized access
3. Data Sharing & Third-Party Disclosure
We do NOT sell, trade, or share your personal or clinic data with any third parties.
- Patient and clinic data remains private and confidential
- Data is shared only when required by legal or regulatory authorities
4. Data Security
We follow strict security practices to protect your data:
- Secure authentication and encrypted passwords
- Role-based access control
- Secure servers and protected databases
- Regular system monitoring and updates
Despite best efforts, no online system is 100% secure, but we take all reasonable measures to safeguard your data.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Maintain user sessions
- Improve user experience
- Analyze website traffic and usage
You may choose to disable cookies through your browser settings, but some features may not function properly.
6. Appointment Booking & Communication
- Appointment data is used only for scheduling and clinic operations
- Communication features (such as reminders or notifications) are used strictly for service-related purposes
- We do not use your data for unsolicited marketing
7. User Rights
You have the right to:
- Access your data
- Update or correct your information
- Request data deletion (subject to legal or operational requirements)
Requests can be sent to our contact email.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of the Service indicates acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or data usage, please contact us:
📧 Email: contact@vaidyaplus.com
🌐 Website: https://vaidyaplus.com
