Privacy Policy

Dirghayu Ayurved – Powered by VaidyaPlus

Dirghayu Ayurved (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal, medical, and clinic information. This Privacy Policy explains how information is collected, used, stored, and protected when you use the Dirghayu Ayurved Mobile Application and Website, powered by VaidyaPlus (collectively referred to as the “Service”).

By using the Dirghayu Ayurved App, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

a) User Account & Login Information

• Name

• Mobile number

• Email address

• Password (stored securely in encrypted format)

• User role (Admin, Doctor, Therapist, Receptionist, etc.)

b) Patient & Clinic Data

• Patient name, age, gender

• Appointment and consultation details

• Treatment, therapy, and prescription records

• Billing and payment details

• Clinic profile and operational information

This information is collected strictly for clinic management, patient care, and service delivery.

c) Usage & Technical Information

• Application and website usage statistics

• Device information (device type, operating system version)

• Log data for system performance and error monitoring

This data is used only for analytics, system improvement, and performance optimization.

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2. How We Use Your Information

The collected information is used to:

• Provide secure login and role-based access

• Manage appointments and patient records

• Generate reports and dashboards

• Improve app and website functionality

• Provide customer support and technical assistance

• Maintain system security and prevent unauthorized access

We do not use patient data for advertising or promotional marketing.

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3. Data Sharing & Disclosure

We do not sell, trade, rent, or share your personal or medical data with third parties.

• Patient and clinic data remain confidential

• Data may only be disclosed if required by law or regulatory authorities

Dirghayu Ayurved ensures strict confidentiality of medical records.

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4. Data Security

We implement strong security measures, including:

• Secure authentication systems

• Encrypted password storage

• Role-based access control

• Secure servers and protected databases

• Regular monitoring and system updates

While no digital system is completely secure, we take all reasonable precautions to protect your information.

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5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Maintain secure user sessions

• Enhance user experience

• Analyze website performance

You may disable cookies in your browser settings; however, some features may not function properly.

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6. Appointment & Communication

• Appointment information is used only for clinic scheduling and management

• Notifications or reminders are strictly service-related

• No unsolicited marketing communications are sent

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7. Your Rights

You have the right to:

• Access your personal information

• Update or correct your details

• Request deletion of your data (subject to legal and operational requirements)

Requests can be submitted via the contact details provided below.

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8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted within the app or website with an updated effective date.

Continued use of the Service indicates acceptance of the revised Privacy Policy.

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9. Contact Information

If you have questions regarding this Privacy Policy or data usage, please contact:

Email: contact@vaidyaplus.com
Website: https://vaidyaplus.com